Question：'The justification for empowering workers, or removing levels in hierarchies that restrict freedom, is that not only will the job be done more effectively but the people who do the job will get more out of it in terms of growth, challenge, responsibility and self-fulfilment'.
The thinking is in line with which management writer?
A. Taylor
B. Herzberg
C. Fayol
D. Weber
The correct answer is: B
Herzberg found that people's * in the workplace was affected by more than their physical and social needs; the content of the work itself had an effect on motivation and performance.
