Question：A team leader is having difficulties with conflict in the team, due to 'clashes' or incompatibilities in the personalities of two of its members. The leader draws up a list of options for managing the problem.
Which option, from the following list, would be the least practicable?
A. Encourage the members to modify their *s
B. Encourage the members to modify their personalities
C. Educate the members about personality differences
D. Remove one of the members from the team
The correct answer is: B
Rationale: Personality is a relatively stable and distinctive concept: it is very difficult (if not impossible) to change personality, and the attempt has radical effects! The other options are constructive approaches to handling personality clashes in a team.
