Question:Which of the following terms is not used by Mintzberg in his description of organisational structure?
  A. Operating core
  B. Support base
  C. Technostructure
  D. Strategic apex
  The correct answer is:Support base
  Rationale:Support base is not one of Mintzberg's components of organisation structure: the other correct terms are middle line and support staff.
  Pitfalls: The basic terminology of well-known models is must-learn material!