Q:Michael Porter represents the organisation as a chain of activities that each add value to the initial inputs to the business.
  Which of the following activities are included by the value chain as support activities?
  A. Technology development.
  B. Procurement.
  C. Inbound logistics.
  D. Infrastructure.
  E. Service.
  
        A:The correct answers are: Procurement; Technology development; Infrastructure.
  The other support activity is human resource management. Inbound logistics; operations; outbound logistics; marketing and sales; and service are all primary activities.