登录之后可查看解析

The correct answer is: Direction.

Collaboration brings those affected by the change into the change management process so is not a top-down style where managers impose a change. It is suited to incremental change not transformational change.

Intervention is undertaken by a change agent instead of being implemented by managerial authority. It is appropriate for incremental change rather than transformational change.

Reconstruction is one of the categories of Balogun and Hope Hailey's change matrix, not one of JS&W's five styles of change management. The five styles of change management are: Education and communication; Collaboration/participation; Intervention; Direction; Coercion/edict.