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| Which of the following statements apply to a business which has decided to change from a traditional system to a total quality management system? 1 Standards will be changed frequently rather than kept at historical standard 2 The philosophy will be to get it right first time 3 Costs in preventing mistakes will increase A 1 and 2 B 1 and 3 C 2 and 3 D 1 ,2 and 3 |