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First State Bank lent Debbie Nepsy $50,000 to purchase securities. Debbie agreed to repay the loan in 20 monthly installments of $2,500. Debbie stopped making payments after paying her first two installments. The bank then began phoning Debbie at all hours of the day and night, asking her to repay the loan, calling her a dead beat, and threatening to have her thrown in jail. Debbie explained that the securities she purchased are now worthless, so she will not repay the loan, and she told the bank to stop calling her. Nevertheless, the bank continued calling. The bank's actions are in violation of:
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