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George Nickles has recently been appointed vice president of operations for Merriam Corporation. The company's business segments include manufacture of heavy equipment, food processing, and financial services. Nickles has suggested to Merriam's chief financial officer, Karen Schilling, that segment managers should be evaluated on segment data contained in the company's annual report, which presents revenues, earnings, identifiable assets, and depreciation for each segment for a five-year period. Nickles reasons that segment managers may be appropriately evaluated by the same criteria used to evaluate top management. Schilling has doubts about using information from the annual report for that purpose and suggests that Nickles consider other ways of evaluating the segment managers. Questions A. What legitimate concerns might Karen Schilling have regarding the evaluation of segment managers using segment information prepared for public reporting? B. What could the possible behavioral impact be on Merriam Corporation's segment managers if their performance evaluations are based on information published in the annual report? C. What types of financial information would be more appropriate for George Nickles to use in evaluating the performance of segment managers? |