微信扫一扫
实时资讯全掌握
Which of the following best describes TQM? A. Applying a zero defect philosophy to the management of all resources and relationships within an organisation B. Tracking and accumulating costs and revenues attributable to each product over its life C. Estimating product costs by subtracting a desired profit margin from a selling price D. Identifying the factors which cause the costs of an organisation's major activities |