The correct answer is:

A scientific approach to problem-solving, in order to minimise risk and error

and

Unwillingness to continuously transform itself in response to a changing environment

Rationale: The scientific approach to problem-solving is a characteristic of learning organisation, but this involves experimentation and learning by testing ideas and making mistakes. Learning organisations have a high tolerance for risk, and regard errors as learning opportunities. A learning organisation should show a willingness to change.

Ways in: If you don't recognise the concept or model, don't give up and guess: think through the options and how they relate to each other. A question phrased 'which is not…?' suggests that you are looking for the 'odd one out'. If you look at the options, you should find three that are compatible with each other - leaving one that isn't.