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A large property insurance company has regional centers that customers call to report claims. Although the regional centers are not located in areas known to be prone to natural disasters, the company needs a disaster recovery plan that would restore call answering capacity in the event of a disaster or other extended loss of service. The best plan for restoring capacity in the event of a disaster would be to reroute call traffic to: A. A cold site that duplicates regional facilities. B. Non-affected regional centers. C. A third-party service center. D. A hot site that duplicates regional facilities. |