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IT/IS can be used at each stage of the value chain in order to achieve an organisation's strategy. Gofaster plc is a car manufacturer that aims to use information technology to cut costs throughout its organisation. Which two of the following systems will be appropriate to achieve this strategy for the operations activity of the business as described by Porter in the value chain? A. Customer relationship management. B. Computer aided design. C. Computer aided manufacturing systems. D. Electronic data interchange. E. Robots. |