Answer (B) is correct . Process (functional) engagements follow a process that crosses organizational lines, service units, and geographical locations. They focus on operations and how effectively and efficiently the organizational units affected will cooperate. These engagements tend to be challenging because of their scope and the need to deal with subunits that may have conflicting objectives.
Answer (A) is incorrect because A program-results engagement obtains information about the costs, outputs, benefits, and effects of a program.
Answer (C) is incorrect because Privacy engagements address the security of personal information, especially information stored in computerized systems.
Answer (D) is incorrect because Compliance engagements are designed to ensure that an organization is in compliance with all laws, regulations, and contracts.
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