Answer (A) is correct . Value-chain analysis for assessing competitive advantage is an integral part of the strategic planning process. Value-chain analysis is a continuous process of gathering, evaluating, and communicating information for business decision making. A value chain depicts how customer value accumulates along a chain of activities that lead to an end product or service. A value chain consists of the activities required to research and develop, design, produce, market, deliver, and support its product. Extended value- chain analysis expands the view of the parties involved to include those upstream (e.g., suppliers) and downstream (e.g., customers).
Answer (B) is incorrect because Process value analysis relates to a single process.
Answer (C) is incorrect because Computer-integrated manufacturing uses computers to control all aspects of manufacturing in a single location.
Answer (D) is incorrect because Activity-based costing identifies the activities associated with cost incurrence and the drivers of those activities. Costs are then assigned to cost objects based on the demands they make on activities.
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